I am a dedicated and compassionate Service Manager currently working within a Supported Living Service, where I support multiple services to deliver high-quality, person-centred care to individuals with diverse and complex needs.
Alongside my professional work, I pursued and completed a degree in Primary Education, which has strengthened my understanding of individual development and enhanced my ability to lead with empathy and structure.
My career began in a call centre, where I developed strong communication and interpersonal skills. After three years, seeking a more meaningful and hands-on role, I transitioned into the care sector as a Domiciliary Care Worker. This position allowed me to gain valuable experience providing essential support to individuals in their own homes.
My journey continued with a role at Amethyst as a Mental Health Support Worker. I support individuals facing mental health challenges, promoting their independence, recovery, and well-being. My dedication to delivering high standards of care led to a promotion of Team Leader, where I successfully managed a team, coordinated care plans, and ensured ongoing compliance with regulatory standards.
In my current role as a Peripatetic Team Leader, I provide strategic leadership across multiple supported living services. I offer hands-on guidance and mentoring to staff teams, ensuring consistency, quality, and a strong focus on person-centred support in every setting I oversee