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PHOENIX HOUSE, BRAMLEY, ROTHERHAM
Phoenix House is a 24/7 Specialist Supported Living Service for people living with Mental Health, Learning Disability and Physical Disability with 8 open plan apartments. Tel: 01709437637 (S66 1TS)
For further details on Phoenix House, Bramley, Rotherham, please contact manager on Phoenixhouse@amethystcsg.co.uk
SERVICE MANAGER
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LUCY MATTHEWS
Phoenix House
I’m Lucy the Service Manager at Phoenix House in Rotherham. I started working for Amethyst CSG in May 2023 and I was a team leader. In December I as promoted to the Service Manager.
I have worked in care supporting vulnerable adults with autism and learning disabilities for over 13 years, but this is my first time working in a mental health supported living service. I am passionate with what I do and strive to provide the highest standard of care possible.
I am proud of what my team and I have achieved in the short time that Phoenix House has been opened. The tenants are the core of everything we do, and we strive to support them to become more independent and have a fulfilled life. I love my job and working for Amethyst, and it was the best decision I ever made!
TEAM LEADERS
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KIM BROWN
Phoenix House
I’m Kim one of the Team Leaders at Phoenix House based in Rotherham. I started working for Amethyst CSG in August 2023 as a support worker and gained my promotion to Team Leader in February 2024. Before working at Phoenix House, I was a support worker for vulnerable adults with autism and learning disabilities. I have a great service manager, a fantastic team and working for Amethyst CSG has been the best decision I have made.”
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AYOMIDE ATUNRASE
Phoenix House
My Amethyst CSG journey began in May 2023 as a support worker while completing my master's degree. Throughout this time, I discovered a profound love for empowering individuals in their daily lives, promoting independence and self-reliance.
Amethyst's unwavering support and training have significantly contributed to my growth and prepared me for the next step in my career. In January 2025, I was honored with a promotion to Team Leader, a role I'm thrilled to embrace.
I'm eager to collaborate with a team that shares my dedication to delivering exceptional care and positively impacting our community. Together, we'll continue making a difference in the lives of those we serve.
BLOG
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Its Dance O'clock
We're excited to share this heartwarming dance video featuring one of our talented Phoenix House tenants, FN, and a member of our dedicated staff!
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Today, we celebrate the incredible strength that comes from community support and the joy that comes from choosing happiness, no matter the challenges we face.
methyst CSG, we believe that providing exceptional mental health support begins with investing in our staff. Our dedicated team is the backbone of our institution, and their skills, knowledge, and empathy are crucial to creating a safe, supportive environment for our tenants.
Here are just a few advantages of having a qualified and well-trained team at Amethyst CSG:
Expertise: Our team members receive extensive training in various aspects of mental health care, ensuring they are equipped with the tools and knowledge necessary to address our tenants’ unique needs.
Compassionate Care: A well-trained team understands the importance of empathy and compassion in providing mental health support. By prioritizing our tenants’ emotional well-being, we create a nurturing and healing environment.
Continuous Improvement: At AmethystCSG, we promote a culture of growth and learning. By investing in ongoing training, we empower our staff to stay up-to-date on the latest research, techniques, and best practices in mental health care.
Support for Staff Mental Health: We believe that caring for our tenants begins with caring for our staff. By prioritizing staff mental health, we ensure our team is energized and well-equipped to provide quality care.
We are proud of our dedicated team at AmethystCSG and the positive impact they make on the lives of our tenants.
Join us in celebrating their hard work and dedication to providing exceptional mental health support!
TESTIMONIALS
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“ Amethyst have been really responsive, and we appreciate their efforts in working with us as the housing provider. They usually get back to us in good time and address any issues that come up. That said, there have been a couple of occasions where quicker responses—especially for urgent matters—would have been helpful. Improving communication in those situations would make things even smoother for everyone. The quality of service provided by Amethyst has been consistently good, and we really appreciate their dedication to supporting tenants. Their staff are professional, caring, and committed to delivering a high standard of care. Communication has been clear, and they are proactive in addressing any needs that arise. We value our working relationship with them and look forward to continuing our collaboration to support tenants effectively. Lucy has been great to work with—really supportive, professional, and approachable. She communicates clearly and is always happy to help, which makes things so much easier. Her dedication and realistic attitude really stand out, and we genuinely appreciate everything she does. "
Sarah Weston
Housing Officer for Ike