Introducing our esteemed Chief Executive Officer, Tom Parramore. Tom brings a wealth of experience from his diverse roles in the Health & Social Care sector, spanning over 35 years in NHS, Private Equity, and Charity organizations. His journey began as a volunteer in a care of the elderly setting in 1986, which quickly ignited a passion for care delivery and inspired him to pursue nursing. In 1990, Tom achieved his goal of becoming a Registered General Nurse. After working as a staff nurse in Intensive Care, his unwavering dedication to elderly care led him back to the independent care sector, where he continued to advance his career. Through the years, Tom's commitment to quality care has never wavered. His grass-roots passion for providing exceptional care remains at the forefront of his leadership, as he believes that quality care is the guiding principle behind everything we do. Tom's extensive experience and dedication make him an indispensable leader in our organization.
Introducing our Managing Director & Registered Manager, Paula Waddington, a passionate leader in the care sector with over 20 years of experience. Paula's journey began in local authority work, where she quickly discovered her calling in supporting vulnerable individuals. As a Project Manager for Leeds Community Service, Paula was instrumental in delivering an impressive 35,000 hours of care to those in need. Seeking new challenges, Paula started her own successful business, empowering people to live independently. Her skills and expertise have since been honed through roles with larger independent providers and within the residential sector. Paula's leadership is defined by her strong belief in quality and people management as the pillars of any thriving business. Her mantra, "people work for people," emphasizes the importance of assembling the right team, as she believes that with the right people, a business can run seamlessly. Paula's experience and dedication to the care sector make her an invaluable asset to our organization.
Introducing Luke Jarrett, our esteemed Operation Manager with over 17 years of experience in the Health and Social Care sector. Luke's career began at the young age of 16 as a Kitchen Assistant in a care home, where his dedication and hard work quickly propelled him to the role of Senior Care Assistant. Throughout his career, Luke has steadily climbed the ranks, gaining valuable knowledge and expertise in Community and Residential Care. His impressive background includes roles in Procurement, Facilities, and Business Systems Management, providing him with a well-rounded perspective on the industry. Luke's unwavering commitment to delivering top-notch care extends to his work in procurement and facilities maintenance, ensuring quality is consistently upheld. His dedication to the industry is further demonstrated by his belief in sharing his wealth of experience with colleagues, empowering them to enhance their skills and abilities. Luke's passion and drive make him an invaluable asset to our organization.
As the Finance Administrator at Amethyst Care and Support Group, I oversee various financial functions, including payroll, sales ledger, account reconciliation, and petty cash management. In addition, I contribute to administrative tasks to support the organization's overall efficiency. With a background in economics and experience in finance and administration roles at DHL and DPD, I have developed a strong foundation in financial management. Currently, I am furthering my expertise by pursuing AAT Level 4 certification. My personal philosophy revolves around continuous growth, both professionally and personally. I take pride in setting ambitious goals and tackling challenges head-on. As a friendly and approachable individual, I am always eager to collaborate and offer assistance to my colleagues.
My background in mental health has spanned over a decade in the Third Sector and NHS and through that time, I’ve come to understand that working with people who are struggling with their mental health, at its centre, needs to be driven by compassion and kindness. I work with individuals in a way that is meaningful to them and that honours who they are as a whole person. I believe that individuals should be at the very centre of their care and that we have a duty to them to treat them with dignity and respect. I know that our histories shape our stories, and that is true for me and you. Everything that I know, I have learnt not only from areas such as education and colleagues but just as importantly from the individuals who I have had the privilege of caring for and about.
Underpinning my philosophy and how I work with people are a degree in social psychology, masters in psychology and post-grad cert in interpersonal skills and counselling. I am particularly invested in peer support and understand the great value that this brings to a range of services. I am always looking to explore how I and the services that I work within can keep striving to do better for individuals.
Outside of the day to day, I can usually be found reading, at the climbing gym or spending time with family and friends.
I’m passionate about helping others and creating meaningful, person-centred change. My career spans the NHS, higher education, and the third sector including voluntary organisations where I’ve worked to support people in their recovery journey within mental health and wellbeing services.
A key part of my experience has been working with complex psychosis in rehabilitation services at Leeds and York Partnership NHS Foundation Trust, where I collaborated across clinical, social care, and community teams to deliver effective, recovery-focused support.
I hold an MSc in Psychology alongside a wide range of specialised training in mental health, this has equipped me with the knowledge and understanding of human behaviour and working with complex emotional needs in both clinical and educational settings. I’ve developed a unique learning and working style that values person-centred care, transparency and adaptability that continues to shape my work today.
Outside of work, I am a British Ice-Skating Coach. I love travelling, eating good food and being active.
I’m passionate about helping others and creating meaningful, person-centred change. My career spans the NHS, higher education, and the third sector including voluntary organisations where I’ve worked to support people in their recovery journey within mental health and wellbeing services.
A key part of my experience has been working with complex psychosis in rehabilitation services at Leeds and York Partnership NHS Foundation Trust, where I collaborated across clinical, social care, and community teams to deliver effective, recovery-focused support.
I hold an MSc in Psychology alongside a wide range of specialised training in mental health, this has equipped me with the knowledge and understanding of human behaviour and working with complex emotional needs in both clinical and educational settings. I’ve developed a unique learning and working style that values person-centred care, transparency and adaptability that continues to shape my work today.
Outside of work, I am a British Ice-Skating Coach. I love travelling, eating good food and being active.
I’m a highly motivated and results-driven IT Administrator and Software Developer with a strong foundation in customer service, CRM systems, and administrative operations. With hands-on experience using tools like HubSpot and Salesforce to manage relationships, track leads, and drive sales, I’ve built a solid track record of supporting teams and solving complex customer needs. Now transitioning deeper into tech, I’ve developed and deployed four dynamic websites using modern web technologies and am currently advancing my knowledge in Microsoft Azure cloud solutions. I enjoy building practical tech solutions that improve workflows and user experiences. Whether managing IT infrastructure, supporting users, or building systems from scratch, I’m known for my attention to detail, strong communication skills, and a proactive approach to problem-solving. I thrive in collaborative environments and am always looking to learn, adapt, and add value.
